🚐 Vanlife Explorers — Shipping Policy **Last updated:** 5 August 2026 **Contact:** info@vanlife-explorers.com --- ## 📦 Order Processing - All orders are processed within **1–3 business days** (Monday–Friday, excluding public holidays). - You will receive a confirmation email once your order is placed, and a second notification with tracking details once your order has been dispatched. - Please double-check your shipping address before completing your order — we cannot be responsible for items sent to an incorrect address provided by mistake. ## 🌍 Shipping Locations & Times We currently ship to the **United Kingdom** and across **mainland Europe**. International shipping may be offered on selected items — see checkout for availability. | Region | Estimated Delivery Time, UK | 2–5 business days after dispatch | | Europe | 5–12 business days after dispatch | | Rest of World (where available) | 10–20 business days after dispatch | > ⏱️ *These are estimated times only — actual delivery may vary due to courier delays, customs processing, or peak periods. We aim to get your items to you as fast as possible!* ## 💰 Shipping Costs Shipping rates are calculated at checkout based on your location and order weight/size. - **UK Standard:** from £3.99 - **Europe Standard:** from £7.99 - **Free UK shipping** on all orders over £50 ✅ ## 🛃 Customs & Import Duties (for orders outside the UK) - Orders shipped to countries outside the UK **may be subject to import duties, taxes, and customs fees** once the parcel reaches its destination. These charges are the responsibility of the customer. - We have no control over these charges and cannot predict their amount. Please check your local customs regulations before ordering. ## 🔄 Order Tracking & Delivery - Once dispatched, you’ll get an email with a **tracking link** so you can follow your order on its journey. - If your order is delayed beyond the estimated times above, please reach out to us at **info@vanlife-explorers.com** and we’ll help investigate. ## ❓ Undelivered / Lost Packages - If your tracking shows delivered but you haven’t received your order, please contact your local courier and let us know within **7 days. - If an order is confirmed lost in transit, we will either send a replacement or issue a full refund — at no extra cost to you. ## ✉️ Contact Us For any questions about shipping, delivery, or your order, drop us an email at: 📧

info@vanlife-explorers.com** We aim to reply within 24–48 hours. ---